Returns & Exchanges
At Luxury Watches, we stand behind the craftsmanship of our timepieces and offer a 30-day return policy for items in original, unworn condition. If your purchase does not exceed your expectations, we provide a seamless process to ensure your total satisfaction.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the timepiece you wish to return.
Secure Packaging
Place the watch in its original presentation box, including all warranty cards, manuals, and protective films.
Affix Shipping Label
Print the provided prepaid insured shipping label and attach it securely to the exterior of your shipping carton.
Inspection and Refund
Once our master watchmakers verify the item's condition, your refund will be processed to the original payment method within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing